Resolved -
This incident has been resolved.
May 8, 08:40 UTC
Identified -
Affected service: Transactions
Affected Coin: All
Affected region: All
Description: A processing issue on our partner’s side is currently affecting certain crypto transactions. Some of outgoing crypto transactions may fail. Our partner is working to resolve the issue. We will update you as soon as we know more.
Resolved -
This incident has been resolved.
May 8, 08:20 UTC
Investigating -
Affected service: Transactions
Affected Coin: BTC
Affected region: All
Description: A processing issue on our partner’s side is currently affecting outgoing BTC transactions. Our partner is working to resolve the issue. We will update you as soon as we know more.
Description: A processing issue on our partner’s side is currently affecting certain crypto transactions. To minimize disruption, we have temporarily disabled BTC outgoing transactions. Our partner is working to resolve the issue. We will update you as soon as we know more.