Issue processing BTC outgoing transactions

Incident Report for Wirex

Resolved

This incident has been resolved.

Posted May 06, 2024 - 13:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 06, 2024 - 13:16 UTC

Identified

Affected service: Outgoing transactions

Affected Coin: BTC

Affected region: All

Description: A processing issue on our partner’s side is currently affecting certain crypto transactions. To minimize disruption, we have temporarily disabled BTC outgoing transactions. Our partner is working to resolve the issue. We will update you as soon as we know more.

Next update: 2h

Posted May 06, 2024 - 12:50 UTC

This incident affected: Crypto transfers.