All Systems Operational

About This Site

Quickly and easily check the status of Wirex products, services, features and system performance in real-time.

Wirex Applications Operational
Web Application Operational
Android Application Operational
iOS Application Operational
Website Operational
Sign up & Log in Operational
Verification Operational
Confirmation Operational
Notifications Operational
SMS Confirmation Operational
Wirex Card Operational
Exchange Operational
Crypto transfers Operational
Fiat transfers Operational
Local card top-up Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 27, 2021

No incidents reported today.

Oct 26, 2021
Resolved - This incident has been resolved.
Oct 26, 14:48 UTC
Monitoring - Maintenance mode is disabled. We are continuing monitoring issue.
Oct 26, 12:51 UTC
Update - We are continuing to investigate the issue. In order to resolve it, we have enabled the maintenance for a short amount of time.
Oct 26, 12:31 UTC
Update - We are continuing to investigate this issue.
Oct 26, 11:43 UTC
Investigating - WINC-1808

Affected service: Application

Affected Coin: All

Affected region: All

Description: An issue has caused certain app services to become unavailable. We are currently investigating the issue and will update you as soon as we know more.

Next update: 30min
Oct 26, 11:15 UTC
Resolved - This incident has been resolved.
Oct 26, 12:32 UTC
Investigating - Affected service: Transactions

Affected Coin: ETH, ERC-20

Affected region: All

Description: An issue on our partner’s side is currently affecting the generation of ETH addresses. The issue is being investigated and we will update you as soon as we know more.
Oct 6, 13:34 UTC
Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021
Resolved - This incident has been resolved.
Oct 16, 16:22 UTC
Identified - WINC-1773

Affected service: Transactions

Affected Coin: XLM, WXT

Affected region: All

Description: We are having issue with processing XLM and WXT transactions. Our engineers are currently working on resolution.

Next update: 2h
Oct 16, 14:00 UTC
Oct 15, 2021
Resolved - The issue has now been resolved. You can continue to use the app as usual.
Oct 15, 09:26 UTC
Investigating - WINC-1761

Affected service: Verification

Affected Coin: All

Affected region: All

Description: An issue on our partner’s side is currently affecting the verification process. The issue is being investigated and we will update you as soon as we know more.
Oct 13, 09:40 UTC
Oct 14, 2021

No incidents reported.

Oct 13, 2021