Identified - WINC-4653

Affected service: Top-up (Plaid only)

Affected region: UK

Description: We have the ongoing incident on the latest iOS app version (4.0.0) which may block top ups through Plaid payment provider. Our technicians already acknowledged the issue.
As the workaround - feel free to user Web or Android version.

Oct 18, 2024 - 18:59 UTC

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90 days ago
100.0 % uptime
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Operational
Degraded Performance
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 18, 2025

No incidents reported today.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025
Completed - The scheduled maintenance has been completed.
Jul 6, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 10:00 UTC
Scheduled - Network: Ripple, Polygon
Region: All

Components: Outgoing transfers, requisites request, show existing requisites

Description: According to the upcoming network updates at Ripple and Polygon networks, we will temporary disable relevant functionalities for Ripple and Polygon supported currencies.

Jul 5, 18:17 UTC
Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.