Monitoring - All functionalities for DAI, USDC have been enabled
Mar 11, 2023 - 15:10 UTC
Identified - Considering the recent market fluctuations regarding DAI,USDC, TUSD, USDP the decision was taken to disable exchange and top up transactions.
We are closely monitoring the situation

Mar 11, 2023 - 07:30 UTC
Investigating - Affected service: ACH Transfers

Affected Region: USA

Description: An issue has been identified with ACH outgoing transfer, checking existing ACH requisites and generation of new ones. To minimise disruption, the function has been temporarily closed. The issue will effect transfers going in and out of the app, at this period of time the action buttons for ACH transactions will be inactive. Users can still withdraw their crypto assets using dedicated methods.

Feb 03, 2023 - 16:00 UTC
Investigating - Affected service: Top-up

Affected region: All

Description: According to internal specificities, the decision was taken to disable top ups by linked local card using ApplePay/GooglePay. The issue is being investigated and we will update you as soon as we know more.

Dec 22, 2022 - 14:57 UTC
Identified - Affected Coin: REP

Affected region: All

Description: Given current market information, we’ve suspended exchanges and purchases for REP. Withdrawals are still functional.

Dec 20, 2022 - 18:43 UTC
Identified - Affected Coin: ANKR

Affected region: All

Description: Given current market information, we’ve suspended exchanges and purchases for ANKR. Withdrawals are still functional.

Dec 02, 2022 - 08:27 UTC
Monitoring - Affected Coin: GALA, FTT, SRM, RAY

Affected region: All

Description: Given current market information, we’ve suspended exchanges and purchases for GALA, FTT, SRM and RAY. Deposits and Withdrawals are still functional.

Nov 13, 2022 - 22:30 UTC

About This Site

Quickly and easily check the status of Wirex products, services, features and system performance in real-time.

Wirex Applications Operational
Web Application Operational
Android Application Operational
iOS Application Operational
Wirex Wallet Operational
Website Operational
Sign up & Log in Operational
Verification Operational
Confirmation Operational
Notifications Operational
SMS Confirmation Operational
Wirex Card Operational
Exchange Operational
Crypto transfers Operational
Fiat transfers Operational
Local card top-up Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 20, 2023

No incidents reported today.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023
Resolved - The functionality has been restored
Mar 11, 15:08 UTC
Monitoring - The incident is resolved on their side but we are double checking the workability on ours.
https://status.hedera.com/incidents/j27rmgv4plcl

Mar 11, 11:15 UTC
Identified - Functionality type: Outgoing transfers/Exchanges/Top ups/Existing requisites are hidden/new requisites creation
Region: All
Coin: HBAR
Description:We've disabled all related functionality for HBAR currency due to the official announcement about network irregularities.
https://twitter.com/hedera/status/1634055353435561986

Mar 11, 10:44 UTC
Mar 10, 2023
Resolved - This incident has been resolved.
Mar 10, 04:14 UTC
Investigating - Affected service: Outgoing transfers

Affected Coin: All

Affected region: All

Description: A processing issue on our partner’s side is currently affecting certain crypto transactions. Outgoing crypto transactions may stuck in Pending status. Our partner is working to resolve the issue. We will update you as soon as we know more.

Mar 10, 00:18 UTC
Mar 9, 2023

No incidents reported.

Mar 8, 2023

No incidents reported.

Mar 7, 2023

No incidents reported.

Mar 6, 2023

No incidents reported.