We will have planned infrastructure update that can affect our application. To avoid any issues for users, during update all out transfers will be unavailable, except Waves coin. Waves will work properly. Posted on
Sep 16, 2022 - 10:39 UTC
Resolved -
This incident has been resolved.
Sep 22, 17:33 UTC
Identified -
Affected service: Transactions
Affected Coin: ETH, ERC-20 coins
Affected region: USA
Description: A processing issue on our partner’s side is currently affecting certain crypto transactions. Our partner is working to resolve the issue. We will update you as soon as we know more.
Resolved -
The functionality has been restored. Thanks for the patience shown
Sep 21, 08:50 UTC
Identified -
WINC-2650
Affected service: Bank transfers
Affected Coin: EUR/GBP
Affected region: EU/UK
Description: A processing issue on our partner’s side is currently affecting bank transfers. To minimize disruption, we have temporarily disabled SEPA and FasterPayments. Our partner is working to resolve the issue. We will update you as soon as we know more.
Sep 20, 16:47 UTC
Completed -
The scheduled maintenance has been completed.
Sep 15, 09:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 07:16 UTC
Scheduled -
Maintenance on ETH network. During maintenance active phase, to avoid any issues, we will disable out transfers for all coins transported threw ETH network.
Sep 15, 07:06 UTC
Resolved -
Issue has been resolved. BTC out transfers are working properly.
Sep 15, 07:50 UTC
Identified -
WINC-2632
Affected service: Transactions
Affected Coin: BTC
Affected region: All
Description: A processing issue is currently affecting certain crypto transactions for BTC. We are working to resolve the issue. We will update you as soon as we know more.