All Systems Operational

About This Site

Quickly and easily check the status of Wirex products, services, features and system performance in real-time.

Wirex Applications Operational
Web Application Operational
Android Application Operational
iOS Application Operational
Website Operational
Sign up & Log in Operational
Verification Operational
Confirmation Operational
Notifications Operational
SMS Confirmation Operational
Wirex Card Operational
Exchange Operational
Crypto transfers Operational
Fiat transfers Operational
Local card top-up Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Infrastructure update Oct 2, 2022 10:00-11:00 UTC
We will have planned infrastructure update that can affect our application. To avoid any issues for users, during update all out transfers will be unavailable, except Waves coin. Waves will work properly.
Posted on Sep 16, 2022 - 10:39 UTC
Past Incidents
Sep 25, 2022

No incidents reported today.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022
Resolved - This incident has been resolved.
Sep 22, 17:33 UTC
Identified - Affected service: Transactions

Affected Coin: ETH, ERC-20 coins

Affected region: USA

Description: A processing issue on our partner’s side is currently affecting certain crypto transactions. Our partner is working to resolve the issue. We will update you as soon as we know more.

Next update: 2h

Sep 22, 15:29 UTC
Sep 21, 2022
Resolved - The functionality has been restored. Thanks for the patience shown
Sep 21, 08:50 UTC
Identified - WINC-2650

Affected service: Bank transfers

Affected Coin: EUR/GBP

Affected region: EU/UK

Description: A processing issue on our partner’s side is currently affecting bank transfers. To minimize disruption, we have temporarily disabled SEPA and FasterPayments. Our partner is working to resolve the issue. We will update you as soon as we know more.

Sep 20, 16:47 UTC
Sep 20, 2022
Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022
Completed - The scheduled maintenance has been completed.
Sep 15, 09:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 07:16 UTC
Scheduled - Maintenance on ETH network. During maintenance active phase, to avoid any issues, we will disable out transfers for all coins transported threw ETH network.
Sep 15, 07:06 UTC
Resolved - Issue has been resolved. BTC out transfers are working properly.
Sep 15, 07:50 UTC
Identified - WINC-2632

Affected service: Transactions

Affected Coin: BTC

Affected region: All

Description: A processing issue is currently affecting certain crypto transactions for BTC. We are working to resolve the issue. We will update you as soon as we know more.

Next update: 2h

Sep 15, 07:37 UTC
Sep 14, 2022

No incidents reported.

Sep 13, 2022

No incidents reported.

Sep 12, 2022

No incidents reported.

Sep 11, 2022

No incidents reported.