3rd party GBP processing issue

Incident Report for Wirex

Resolved

This incident has been resolved.

Posted Nov 19, 2024 - 08:53 UTC

Update

Outgoing GBP transfers are still disabled.

Currently, we are working on the migration to the new bank provider.
You are already able to request new bank details for incoming transfers (or, for an alternative way - GBP Easy Bank transfer. More details on:https://wirexapp.com/help/article/how-to-fund-your-account-via-bank-transfer-ukeea-1254).

We expect new updates on this feature during September.

Posted Sep 02, 2024 - 12:42 UTC

Identified

To minimize disruption, we have temporarily disabled outgoing GBP transfers.

Posted Jun 13, 2024 - 18:01 UTC

Investigating

Affected Coin: GBP

Description: An issue on our partner’s side is currently may affect GBP transactions. Our partner is working to resolve the issue. We will update you as soon as we know more.

Posted Jun 13, 2024 - 17:16 UTC

This incident affected: Fiat transfers.