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Exchange operations disabled

Incident Report for Wirex

Resolved

This incident has been resolved.

Posted Mar 14, 2026 - 09:40 UTC

Monitoring

Coin: All
Region: All
Description: Our 3rd party provider started technical maintenance which may cause the unexpected behaviour for specific functionalities. To avoid bad user experience we have disabled exchange operations.

Posted Mar 13, 2026 - 21:27 UTC

This incident affected: Exchange.

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Your Visa Debit & Prepaid Card will be issued by Contis Financial Services Ltd who is authorised by the Financial Conduct Authority to issue e-money (Firm Reference Number: 900025) and is a member of Visa. Please note the Visa card is an electronic money product and although it is a product regulated by the Financial Conduct Authority, it is not covered by the Financial Services Compensation Scheme. We ensure that any funds received by you are held in a segregated account so that in the unlikely event that Contis Financial Services Ltd becomes insolvent your funds will be protected against claims made by creditors.