SEPA outgoing transfers delayed processing

Incident Report for Wirex

Resolved

New payments initiated after ~14:00 UTC are being processed without delay. We are still waiting for the updates from 3rd party provider regarding finalizing old stuck transactions.
Posted Nov 04, 2026 - 19:27 UTC

Update

We are continuing to monitor for any further issues.
Posted Nov 04, 2026 - 15:52 UTC

Monitoring

We see a positive dynamic in payments processing. We'll keep you updated.
Posted Nov 04, 2026 - 14:49 UTC

Identified

Region: All
Description:
The success rate for outgoing SEPA transfers has dropped to zero. All affected payments are stuck in Processing status.
We are aware of the issue and it's been already escalated to a 3rd party provider for further research.
Posted Nov 04, 2026 - 13:35 UTC
This incident affected: Fiat transfers.
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