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Card operations outage

Incident Report for Wirex

Resolved

This incident has been resolved.

Posted Oct 10, 2026 - 09:14 UTC

Investigating

Region: All
Description: Unexpected major affection detected during planned technical maintenance on 3rd party side. To minimize the impact the decision was taken to temporary stop card operations processing. We are closely monitoring all updates from 3rd party provider to enable functionality back as soon as possible.

Posted Oct 10, 2026 - 07:51 UTC

← Current Status Powered by Atlassian Statuspage

©2020 Wirex Limited (CRN 09334596), whose registered office is 34-37 Liverpool St, London EC2M7PP United Kingdom. Wirex Limited is authorised by the Financial Conduct Authority (FRN: 902025) under the Electronic Money Regulations 2017 for the issuing of electronic fiat money and payment instruments.

Your Visa Debit & Prepaid Card will be issued by Contis Financial Services Ltd who is authorised by the Financial Conduct Authority to issue e-money (Firm Reference Number: 900025) and is a member of Visa. Please note the Visa card is an electronic money product and although it is a product regulated by the Financial Conduct Authority, it is not covered by the Financial Services Compensation Scheme. We ensure that any funds received by you are held in a segregated account so that in the unlikely event that Contis Financial Services Ltd becomes insolvent your funds will be protected against claims made by creditors.