Wirexapp-to-Wirex One balances migration issue

Incident Report for Wirex

Monitoring

The hotfix for balance migrations has been applied starting from 9:46 UTC. Preivously affected/stuck migrations will be reprocessed as soon as possible.

Posted Jun 29, 2026 - 10:05 UTC

Identified

Coin: All
Region: All
Description:
From 28 June ~14:00 PM we have observed balances migration failures from Wirexapp to Wirex One. Please rest assured the root cause is identified and our technicians will resolve all its consequences.

Posted Jun 29, 2026 - 09:23 UTC