ApplePay/GooglePay disabled for top ups with the local card

Get email notifications whenever Wirex creates, updates or resolves an incident.

Email address:

By subscribing you agree to our Privacy Policy.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Get text message notifications whenever Wirex creates or resolves an incident.

Country code:

Phone number:

Message and data rates may apply. By subscribing you agree to our Privacy Policy, the Atlassian Terms of Service, and the Atlassian Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Get incident updates and maintenance status messages in Slack.

Subscribe via Slack

By subscribing you acknowledge our Privacy Policy. In addition, you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.

Visit our support site.

Get the Atom Feed or RSS Feed.

ApplePay/GooglePay disabled for top ups with the local card

Incident Report for Wirex

Subscribe to Updates

Investigating

Affected service: Top-up

Affected region: All

Description: According to internal specificities, the decision was taken to disable top ups by linked local card using ApplePay/GooglePay. The issue is being investigated and we will update you as soon as we know more.

Posted Dec 22, 2022 - 14:57 UTC

This incident affects: Local card top-up.

← Current Status Powered by Atlassian Statuspage

©2020 Wirex Limited (CRN 09334596), whose registered office is 34-37 Liverpool St, London EC2M7PP United Kingdom. Wirex Limited is authorised by the Financial Conduct Authority (FRN: 902025) under the Electronic Money Regulations 2017 for the issuing of electronic fiat money and payment instruments.

Your Visa Debit & Prepaid Card will be issued by Contis Financial Services Ltd who is authorised by the Financial Conduct Authority to issue e-money (Firm Reference Number: 900025) and is a member of Visa. Please note the Visa card is an electronic money product and although it is a product regulated by the Financial Conduct Authority, it is not covered by the Financial Services Compensation Scheme. We ensure that any funds received by you are held in a segregated account so that in the unlikely event that Contis Financial Services Ltd becomes insolvent your funds will be protected against claims made by creditors.