Card operations outage

Incident Report for Wirex

Resolved

This incident has been resolved.

Posted Sep 30, 2026 - 18:50 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 30, 2026 - 18:36 UTC

Identified

Region: All
Description: Unexpected major affection detected during planned technical maintenance on 3rd party side. To minimize the impact the decision was taken to temporary stop card operations processing. We are closely monitoring all updates from 3rd party provider to enable functionality back as soon as possible.

Posted Sep 30, 2026 - 18:21 UTC

This incident affected: Wirex Card.