Issue processing bank transfers

Incident Report for Wirex

Resolved

The functionality has been restored. Thanks for the patience shown

Posted Sep 21, 2022 - 08:50 UTC

Identified

WINC-2650

Affected service: Bank transfers

Affected Coin: EUR/GBP

Affected region: EU/UK

Description: A processing issue on our partner’s side is currently affecting bank transfers. To minimize disruption, we have temporarily disabled SEPA and FasterPayments. Our partner is working to resolve the issue. We will update you as soon as we know more.

Posted Sep 20, 2022 - 16:47 UTC

This incident affected: Fiat transfers.