ACH Deposits/Withdrawals disabled

Incident Report for Wirex

Investigating

Affected service: ACH Transfers

Affected Region: USA

Description: An issue has been identified with ACH outgoing transfer, checking existing ACH requisites and generation of new ones. To minimise disruption, the function has been temporarily closed. The issue will effect transfers going in and out of the app, at this period of time the action buttons for ACH transactions will be inactive. Users can still withdraw their crypto assets using dedicated methods.

Posted Feb 03, 2023 - 16:00 UTC