Plaid top ups via iOS unavailable(UK region only)
Identified - WINC-4653

Affected service: Top-up (Plaid only)

Affected region: UK

Description: We have the ongoing incident on the latest iOS app version (4.0.0) which may block top ups through Plaid payment provider. Our technicians already acknowledged the issue.
As the workaround - feel free to user Web or Android version.
Oct 18, 2024 - 18:59 UTC
Disable RNDR due to the network upgrade
Identified - Affected service: Deposits, Withdrawals, Exchanges

Affected Coin: RNDR

Affected region: All

Description: We've disabled deposits, withdrawals and exchanges for RNDR token due to their network upgrade. After the migration to RENDER all functionalities will be available.
https://know.rendernetwork.com/general-render-network/rndr-to-render-what-you-need-to-know/render-network-upgrade-portal-faq
Jul 22, 2024 - 12:10 UTC

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Wirex Applications Operational
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Android Application Operational
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Verification Operational
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Notifications Operational
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Local card top-up Operational
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90 days ago
100.0 % uptime
Today
DUO Operational
90 days ago
100.0 % uptime
Today
Multiply Operational
90 days ago
100.0 % uptime
Today
X-Account Operational
90 days ago
100.0 % uptime
Today
Borrow Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024
3rd party GBP processing issue
Resolved - This incident has been resolved.
Nov 19, 08:53 UTC
Update - Outgoing GBP transfers are still disabled.

Currently, we are working on the migration to the new bank provider.
You are already able to request new bank details for incoming transfers (or, for an alternative way - GBP Easy Bank transfer. More details on:https://wirexapp.com/help/article/how-to-fund-your-account-via-bank-transfer-ukeea-1254).

We expect new updates on this feature during September.
Sep 2, 12:42 UTC
Identified - To minimize disruption, we have temporarily disabled outgoing GBP transfers.
Jun 13, 18:01 UTC
Investigating - Affected Coin: GBP

Description: An issue on our partner’s side is currently may affect GBP transactions. Our partner is working to resolve the issue. We will update you as soon as we know more.
Jun 13, 17:16 UTC
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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