Plaid top ups via iOS unavailable(UK region only)
Identified - WINC-4653

Affected service: Top-up (Plaid only)

Affected region: UK

Description: We have the ongoing incident on the latest iOS app version (4.0.0) which may block top ups through Plaid payment provider. Our technicians already acknowledged the issue.
As the workaround - feel free to user Web or Android version.
Oct 18, 2024 - 18:59 UTC
Disable RNDR due to the network upgrade
Identified - Affected service: Deposits, Withdrawals, Exchanges

Affected Coin: RNDR

Affected region: All

Description: We've disabled deposits, withdrawals and exchanges for RNDR token due to their network upgrade. After the migration to RENDER all functionalities will be available.
https://know.rendernetwork.com/general-render-network/rndr-to-render-what-you-need-to-know/render-network-upgrade-portal-faq
Jul 22, 2024 - 12:10 UTC

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Uptime over the past 90 days. View historical uptime.
Wirex Applications Operational
Web Application Operational
Android Application Operational
iOS Application Operational
Wirex Wallet Operational
Website Operational
Sign up & Log in Operational
Verification Operational
Confirmation Operational
Notifications Operational
SMS Confirmation Operational
Wirex Card Operational
Exchange Operational
Crypto transfers Operational
Fiat transfers Operational
Local card top-up Operational
Wirex Grow Operational
90 days ago
100.0 % uptime
Today
DUO Operational
90 days ago
100.0 % uptime
Today
Multiply Operational
90 days ago
100.0 % uptime
Today
X-Account Operational
90 days ago
100.0 % uptime
Today
Borrow Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025
Card operations(card details/block/reissue/order) + 3DSecure service unavailable
Resolved - All functionalities have been restored. Thanks for the patience shown
Mar 17, 21:41 UTC
Update - 3DSecure payment confirmation is available
Mar 17, 21:12 UTC
Update - Card operations have been temporary disabled.
Mar 17, 20:31 UTC
Identified - Region: EEA+UK
Description:
According to the critical incident on 3rd party provider, card operations (reissue/order/block/freeze/card details view) and 3DSecure payment confirmation (Biometric and SMS affected) are unavailable. No impact on payment processing.
Mar 17, 20:06 UTC
Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

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