Cashback Display Issue – Investigating
Identified - The issue has been identified and a fix is being implemented.
Jul 13, 2026 - 10:45 UTC
Investigating - Some users may see cashbacks displayed as "failed" in the app. These cashbacks have been successfully paid and are still redeemable — this is a display issue only.

Our team is actively working on a fix, and all affected cashbacks will be automatically reprocessed so they display correctly.
Jul 02, 2026 - 14:45 UTC
Wirexapp-to-Wirex One balances migration issue
Monitoring - The hotfix for balance migrations has been applied starting from 9:46 UTC. Preivously affected/stuck migrations will be reprocessed as soon as possible.
Jun 29, 2026 - 10:05 UTC
Identified - Coin: All
Region: All
Description:
From 28 June ~14:00 PM we have observed balances migration failures from Wirexapp to Wirex One. Please rest assured the root cause is identified and our technicians will resolve all its consequences.
Jun 29, 2026 - 09:23 UTC

About This Site

Quickly and easily check the status of Wirex products, services, features and system performance in real-time.

Uptime over the past 90 days. View historical uptime.
Wirex Applications Operational
Web Application Operational
Android Application Operational
iOS Application Operational
Wirex Wallet Operational
Website Operational
Sign up & Log in Operational
Verification Operational
Confirmation Operational
Notifications Operational
SMS Confirmation Operational
Wirex Card Operational
Exchange Operational
Crypto transfers Operational
Fiat transfers Operational
Local card top-up Operational
Wirex Grow Operational
90 days ago
100.0 % uptime
Today
DUO Operational
90 days ago
100.0 % uptime
Today
Multiply Operational
90 days ago
100.0 % uptime
Today
X-Account Operational
90 days ago
100.0 % uptime
Today
Borrow Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 6, 2026

No incidents reported today.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

WirexApp — Changes effective June 30, 2026
Completed - The scheduled maintenance has been completed.
Jul 31, 13:00 UTC
In progress -

WirexApp — Changes effective June 30, 2026
Jul 1, 13:00 UTC
Scheduled - This update applies to Wirex App users in the EEA and Australia only.

From 30 June 2026, crypto-related features in the Wirex App will no longer be available for affected users. These changes apply to the Classic Wirex App only — Wirex One remains unaffected.

To continue using crypto services, please upgrade to Wirex One.




Crypto


The following crypto-related services will no longer be available:

- Crypto deposits and withdrawals

- Crypto exchanges (crypto ↔ crypto, crypto ↔ fiat, fiat ↔ crypto)

- Card spending from crypto balances

- Linking crypto accounts to your card

- Buy Crypto with external card

- Onramper

- PIX / PEI

- Cryptoback rewards




X-Accounts


- New account creation is blocked.

- Managing existing accounts (add/withdraw funds, upgrade, downgrade, close) remains available.

- Calculations continue, but payout is credited only after upgrading to Wirex One.




Rewards (X-tras)


- Upgrades to higher plans or tiers are blocked.

- No new subscription renewals or charges after shutdown.

- Existing subscriptions stay active until the paid period ends, then downgrade to Standard Entry.

- WXT holds released on subscription expiry.

- Monthly interest stops.

- Upon upgrading to Wirex One, subscription remains according to the article.




Fiat


- SEPA in/out remains available.

- Card top-up / OCT remain available only for fiat accounts.




Borrow (Wirex Credit)


- New loan creation and borrowing more will be blocked.

- Repayment of existing loans remains open.

- Adding collateral remains open.




Multiply


- New deals already disabled prior to shutdown.

- Active deals may be force-closed on 30 Jun.




Effective date: June 30, 2026
Jul 1, 12:41 UTC

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

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