Plaid top ups via iOS unavailable(UK region only)
Identified - WINC-4653

Affected service: Top-up (Plaid only)

Affected region: UK

Description: We have the ongoing incident on the latest iOS app version (4.0.0) which may block top ups through Plaid payment provider. Our technicians already acknowledged the issue.
As the workaround - feel free to user Web or Android version.
Oct 18, 2024 - 18:59 UTC
3rd party GBP processing issue
Update - Outgoing GBP transfers are still disabled.

Currently, we are working on the migration to the new bank provider.
You are already able to request new bank details for incoming transfers (or, for an alternative way - GBP Easy Bank transfer. More details on:https://wirexapp.com/help/article/how-to-fund-your-account-via-bank-transfer-ukeea-1254).

We expect new updates on this feature during September.
Sep 02, 2024 - 12:42 UTC
Identified - To minimize disruption, we have temporarily disabled outgoing GBP transfers.
Jun 13, 2024 - 18:01 UTC
Investigating - Affected Coin: GBP

Description: An issue on our partner’s side is currently may affect GBP transactions. Our partner is working to resolve the issue. We will update you as soon as we know more.
Jun 13, 2024 - 17:16 UTC
Disable RNDR due to the network upgrade
Identified - Affected service: Deposits, Withdrawals, Exchanges

Affected Coin: RNDR

Affected region: All

Description: We've disabled deposits, withdrawals and exchanges for RNDR token due to their network upgrade. After the migration to RENDER all functionalities will be available.
https://know.rendernetwork.com/general-render-network/rndr-to-render-what-you-need-to-know/render-network-upgrade-portal-faq
Jul 22, 2024 - 12:10 UTC

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Uptime over the past 90 days. View historical uptime.
Wirex Applications Operational
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Verification Operational
Confirmation Operational
Notifications Operational
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Fiat transfers Degraded Performance
Local card top-up Operational
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90 days ago
100.0 % uptime
Today
DUO Operational
90 days ago
100.0 % uptime
Today
Multiply Operational
90 days ago
100.0 % uptime
Today
X-Account Operational
90 days ago
100.0 % uptime
Today
Borrow Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 30, 2024

No incidents reported today.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

Unresolved incident: Plaid top ups via iOS unavailable(UK region only).

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

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